Parkly is software for service businesses: your clients, quotes, calendar and invoices. Here is how to reach us when something isn’t right.
Write to us
Email support@goparkly.ca. We answer in French or English, Monday to Friday, usually within one business day. Tell us what you were trying to do and on which device — that is almost always what is missing to reproduce the problem.
Early access
Parkly is in early access: for now the app opens to companies on the Team plan, by invitation. A Free account waits for its access until launch. To ask for access, write to support@goparkly.ca.
Your account
Forgot your password: use “Forgot password” on the sign-in page. Your name, phone and photo are edited under Account → Profile; to change your email, write to support@goparkly.ca. To close your account: Account → Delete my account.
Plan and receipts
Your plan and your Parkly receipts are under Account → Plan. A paid plan is activated with us: write to support@goparkly.ca. There are no in-app purchases.
Your data
A company’s owner can download all of its data (Account → Company data). To see, correct or delete your personal information, write to privacy@goparkly.ca. The Privacy notice explains what we keep and why.
What you need to use Parkly
An account and an Internet connection. On a phone, Parkly opens in the browser or in the iOS app: the same account and the same data, saved on our servers. What you enter on the phone is there on the computer, and the field day stays readable offline.