Parkly (“we”) is management software for service businesses, operated in Quebec, Canada. This notice explains what personal information we collect, why, where it is kept, who can see it and what your rights are. We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s Law 25.
What we collect
For your account: your email, your password (kept encrypted by our sign-in provider), your name and, if you add them, your phone number and photo. For your company’s work: what you enter — your clients and their contact details, the addresses and plans of their sites, quotes, invoices, payments, expenses, photos and notes — and, for your employees, their hours. Every change is timestamped.
Why we collect it
To sign you in, run the software for your company and reach you about your account. Your clients’ information is used only for what your company does with it in Parkly: quotes, calendar, jobs, invoices. We sell no information and share none with advertisers.
Where it is kept
Your data is saved on our servers, not only on your device: what you enter on a phone is there on the computer. Your device keeps a copy so you can work offline in the field; it is erased when you sign out. Most of our providers are in the United States, so your information may be stored and processed outside Quebec.
Our providers
Supabase (database, files and sign-in), Vercel (site hosting), Google (maps, satellite imagery and address search), Resend (email), Twilio (text messages), Stripe (payment of a Parkly plan; we keep no card number), Sentry (error reports, emails masked), Upstash (abuse protection), Plausible (anonymous, cookieless statistics), Apple (iOS app notifications) and Amazon Textract (receipt reading, in Montreal). The weather service only receives rounded coordinates.
Who can see it
The members of your company, according to the role its owner gives them; the people you send a link to (a quote, an invoice, a report), for that document only; our providers, to run the service; and our team, for support and the security of the service.
Retention and deletion
Your data is kept while your account is active. You can delete it yourself (Account → Delete my account): your account, photos, quotes and share links are erased and your subscription is cancelled. Traced plans stay with Parkly, without your photos or documents. Issued documents (invoices, payments) are kept as long as tax law requires.
Your rights
You can ask for a copy of your data, its correction or its deletion: write to privacy@goparkly.ca; we answer within 30 days. A company’s owner can also download all of its data themselves (Account → Company data). If you are not satisfied, you can file a complaint with Quebec’s Commission d’accès à l’information.
Security
Data is sent over HTTPS and encrypted at rest by our database provider. Photos and files open only through short-lived signed links.
Location when punching
If your employer uses Parkly's time clock, the app records your location once when you punch the start or the end of your day, and only if you agreed to it. It is used to confirm presence at the site or the yard. There is no tracking during the day or during breaks. Only the company's owner and managers see it, and it is erased 90 days after the hours are approved. You can decline: you still punch, without a location.
Changes
The date at the top of this page changes with any material update. Continuing to use Parkly after an update means you accept it.